prsmusa.com
visitor@prsm:~$ ./connect --services

Professional IT Support &
Custom Software Development

Technology solutions. Built around your business.

We help small businesses implement, maintain, troubleshoot, and modernize technology — from everyday computer and network support to custom applications, workflow automation, and Linux or cloud infrastructure.

Serving Kokomo & Central Indiana · remote clients nationwide

Request service

Include business name, contact info, and what you need help with.

PRSM Work at work.prsmusa.com is for registered accounts; public intake forms are planned.

How we help

Six core offerings for offices with roughly 2–20 workstations.

01 · Computer troubleshootingDiagnostics, repair, and day-to-day PC issues
02 · Equipment installationWorkstations, peripherals, desk-ready setup
03 · Small-business networkingWi‑Fi, switches, secure office LAN
04 · Software supportInstall, configure, and troubleshoot business apps
05 · Custom software & automationWeb apps and workflows built for how you operate
06 · Linux, server & cloudOpen-source stacks, hosting, containers, pipelines
PRISM Small Business IT Assessment — from $149
Up to ~90 minutes on-site: workstations, network, backups, obvious issues; short written summary with recommendations. Not a penetration test or full security audit — meant to discover follow-up work. Final price confirmed before booking.

Published rates are starting points for quotes only. Scope, travel, and complexity are confirmed in writing before work begins.

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Monthly IT support plans

Prepaid retainers — not 24×7 managed service. Hours, response targets, rollover, and priority scheduling are defined in a Monthly Support Agreement before enrollment.

Essential

from $99/mo

  • 1 hr remote support included
  • Quarterly remote health review
  • Software updates — advisory
  • Additional remote billed per agreement
  • On-site visits billed separately

Business

from $249/mo

  • 3 hr remote support included
  • Monthly remote health review
  • Assisted software updates
  • Monthly backup review
  • Priority scheduling (per agreement)

Premium

from $499/mo

  • 6 hr remote support included
  • Monthly health & backup review
  • Assisted software updates
  • Priority scheduling (per agreement)
./consult --support-plan Email prsmusallc@gmail.com to discuss Essential, Business, or Premium

Software products

Subscription applications we build alongside client services work.

PRISM Haul

In development

A subscription-based platform to connect customers with independent hauling and transportation providers. Provider tiers and pricing will be announced when the MVP and business model are finalized — not accepting subscribers yet.

About PRISM USA

PRISM USA LLC is an Indiana-based information technology and software company. We provide professional IT consulting, computer systems support, hardware installation, network administration, custom software development, and business technology solutions for small businesses, independent professionals, and growing organizations.

Our work ranges from hands-on troubleshooting and equipment installs to custom business applications, workflow automation, database systems, and cloud infrastructure — plus long-term subscription software products designed to simplify operations.

Free software

Community tools we host — no ads, no paywall.

Contact