Law offices and professional practices
Take new-client intake overnight, flag urgent matters, and politely turn away case types you don't handle.
New · AI Receptionist
Never miss another after-hours lead.
An AI receptionist that answers when your team can't. It talks with the caller, takes their details, sorts the call by your rules and texts the right person, so the calls that matter get a callback first.
Plans from $99/month · Set up for your business, not a template
Hear it for yourself: call (765) 247-4512. PRISM USA's own line is answered by our AI receptionist.
A CALL AT 9:40 PM
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A new customer callsYour number forwards after hours, or when the line is busy
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✦
The AI receptionist answersGreets them as your business, asks your questions, confirms their details
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✓
Your team gets a textName, callback number, what it's about and how urgent it is
What it does
A front desk that's there after hours.
Missed calls after hours often go to the next business on the list. The AI receptionist picks up, has a real conversation, and gives your team everything it needs to call back.
- Answers with your business name and a natural, friendly voice
- Asks the intake questions you choose and reads the details back to confirm
- Sorts each call by your rules: call back right away, next business day, or not a fit
- Politely tells callers when you don't handle their type of request, and still takes their number
- Texts priority callers to the right person within moments
- Keeps a log of every call so you can see what came in overnight
How it works
Live in days, not months.
You keep your phone number and your phone system. We handle the setup.
01 / SET UP
We learn your calls
Together we write your greeting, intake questions and screening rules, and choose who gets alerted.
02 / TEST
Try it before going live
We make test calls with your team and adjust the wording until it sounds like your office.
03 / FORWARD
Turn on forwarding
Forward your existing number after hours or when no one answers. Callers dial the same number they always have.
Who it's for
For businesses where one missed call is a missed customer.
Auto repair and service shops
Collect the vehicle, the problem and the callback number so you can quote and schedule first thing in the morning.
Contractors and home services
Ask about the job and its urgency so emergencies reach you right away and routine requests wait for business hours.
Small offices
Cover lunch hours, busy lines and days off without a second receptionist or an answering service contract.
Pricing
Simple monthly plans.
Introductory pricing for our first customers. Every plan starts with a setup tailored to your business.
Setup
$299 one-time, from
Everything needed to go live.
- Discovery call about your calls and callers
- Custom greeting, questions and screening rules
- Phone number and call forwarding setup
- Test calls with your team before going live
Starter
$99 / month
After-hours coverage for a small office.
- Up to 100 calls per month
- After-hours answering
- Text alerts for priority callers
- Call log
- $1.00 per additional call
Professional
$199 / month
After hours plus busy-line overflow.
- Up to 300 calls per month
- After-hours and overflow answering
- Text and email alerts
- Monthly call report
- Script and rule changes included
- $0.75 per additional call
Call allowances reset monthly. Setup price depends on how many call types and rules you need. Prices exclude applicable taxes. Live call transfer and appointment booking are on our roadmap and quoted separately.
Questions
Good to know.
Do I need a new phone number?
No. You keep your number and forward calls to the receptionist after hours or when no one answers. Most phone systems and carriers support this.
Where does caller information go?
Speech recognition runs on PRISM USA's own equipment. To understand what a caller needs, we use a cloud AI model through providers that do not keep or train on the data, and it receives only what the caller said about their request, with names and phone numbers removed. The phone carrier carries the call, and alerts go to the people you choose. We never sell caller information.
What if something goes wrong?
If the receptionist can't answer, calls fall back to voicemail automatically, so no caller hears a dead line.
Can it transfer calls or book appointments?
Not yet. Today it takes the caller's details and alerts your team. Live transfer and scheduling are planned; ask us if you need them.
Hear it for yourself
See what your AI receptionist would sound like.
Book a free 30-minute consultation. We'll place a demo call together and walk through what your setup would look like, with no obligation to proceed.